|Read what some of our group travelers and coordinators have to say about NYCVP's Group Travel Specialists:
want to let you know that we had a fabulous time on our trip. .. Your
guide, Tony Disante, for the Private Downtown Walking tour was amazing!
He took us to places I never had heard of as well as giving us great
information. He even came by and saw us the next day while we were
waiting outside of Ellen’s Stardust Diner. Ellen’s had us reserved for
upstairs, but we had one lady who could not climb the stairs. They were
great to rearrange everything for us downstairs.
All in all, it was a wonderful experience. I now will be happy to take more groups to NYC!! You all made it seamless!!
Thank you again for a great trip."
TD, Lisell Travel, TX
cannot say enough about NYCVP. You and your team are one of the most
helpful, knowledgeable, courteous and agent-friendly tour operators we
deal with. In this day and age of limited (or unheard of) of customer
service, it is so refreshing to work with a vendor who really cares
about us and our mutual clients.....and goes the extra mile to make
things right. Here’s to many, many more years of doing business
Cindy Crowley Goss, MCC, International Tours and Cruises
"Hi Beth, Your group of travel professionals ROCKS! Very responsive, incredibly knowledgeable and just super helpful.
Thank you for the information. Have a great day!"
"Carole and the whole team did a fabulous job! My group was very pleased with their trip!"
"We had the pleasure of experiencing a tour with Tony Di Sante on Friday, February 20th to the 9/11 site and surroundings, and to the Statue of Liberty. All the senior students in the group with Covenant Classical Christian School of Columbia, S.C., found this tour very interesting - and him to be a pleasant and accommodating tour guide. He pointed out so many historic details and timely facts that left the group feeling informed and fascinated. Please thank him for us, and tell him that there were many times during the rest of our stay that the students expressed, 'We wish Tony were here to tell us about this.' We are thinking of doing more than this tour during our next visit, which will be later this year (with another class) or again early in 2016. Is it possible to request Tony on future tours?
Thank you for this tour group's professionalism."
Got back in from the Cruise last night, and I wanted to send you a quick e mail with a very big thank you for my group!! All went well, and everyone (including my husband and myself) had a wonderful time during our 2 night stay at the Sheraton. The hotel looks gorgeous and was the perfect first impression as my clients checked in. Claudette was an absolute doll and she had the check in table prepared as promised. The US Open portion of the package was equally wonderful. It was so nice to go to the Open and have the gift cards for lunch and snacks.
Bob and I even managed to squeeze in "Top of the Rock" from our tour options on Saturday night. We would have loved to take advantage of a second tour, but time was really tight. We did see "Motown the Musical" Friday night with friends from Long Island, and it was FANTASTIC!!!! If you have not seen it, I highly recommend it for you and clients that want to see a great show.
Thanks again, and I will talk to you soon!"
MWL, Cruise Planners, an American Express Travel Representative
"Dear Joel, Barry and Bethany,
Thank you...thank you and thank you again! This was most enjoyable, educational and downright busy and fun! Barry and Bethany you did such a great job with our group and in such a relaxed manner in bustling NY. My husband (Frank) and I enjoyed going to “Motown” immensely that first night and everything you planned for us in the days that followed. Great eye opener!
Joel, we missed you and look forward to seeing you sometime soon again, I hope. We are also very fond of Barry and Bethany and hope we can also meet again. Are your ears ringing....I’ve been bragging about NYCVP to all the agents, clients and friends.
NYCVP has certainly proved to be the only source I would look to for NYC-bound groups and FIT clients. Your expertise in handling NY vacations was very well demonstrated. I would not consider using any other travel service for my clients coming to New York.
Many thanks, again!
Rose Greene, President
Elegant Travel & Cruise
Bloomfield Hills, MI
"Pam, you've been wonderful to work with -- this is the reason I always return to Barry when I need help in NYC... I want to thank you & Barry for always providing the ultimate customer service -- you are #1 in tourism and customer service!!!!!"
"Hello, On behalf of the entire group, I am writing to tell you of our experience on May 4, 2012. We went on the Statue of Liberty/Ellis Island/911 Memorial tour, and our guide, Georgienne Millen, was great. She was kind and personable, with a great sense of humor. She was patient with us when we had questions, and she went out of her way to make sure everyone had a great NY experience.Please extend our appreciation to Georgienne. It was a great tour, and the adults and students alike enjoyed it and learned a lot. Thank you! Sincerely,"
CT, Harborcreek, PA
Just wanted to say THANK YOU, It was a great trip! Darryl displayed the ultimate customer service throughout, he was extremely patient with our group, very knowledgeable & flexible. He had a very caring and calm demeanor that was definitely needed with our seniors. In addition, he was able to interact well with the children, offering activities such as the Jr. Ranger program to ensure a fun but learning experience.
A special thanks to you for going the extra mile obtaining tickets for the observatory level of the Statue of Liberty. This was a breath taking experience for all. Also, I would be remiss if I did not mention the VIP treatment we received at The Garage Restaurant. We were warmly greeted upon arrival, the food was delicious and pleasantly entertained by their live jazz band. A great ending to a fantastic day in the Big Apple. On behalf of MNCPPC, thank you for a job well done and your services were greatly appreciated. Looking forward to working with you again."
I just wanted to thank you for all the help you extended to me with my group trip to NYC last week. Everything was fantastic!! The tours we took were outstanding. Tony was a fabulous tour guide who obviously knew his way around the city. I so appreciate him and the job he did for us.
I will certainly use your company again for any future trips I take. Thanks again for all your assistance over the past several months!! I would highly recommend your company to anyone!
"Hi Tara, Just wanted to drop you a line to say thank you so much for all your assistance in getting this together. Everything was just great, our group had a wonderful time....The "crew" on the boat was just amazing from the moment we walked on until we left they catered to our every need. I unfortunately did not get business cards with names, but please do pass on our "thanks" to the crew. The food was great, we had the hot hors d'oeuvres passed, cheese and crackers, with dinner served later on. So once again, thank you so much for your attention to detail and for making our event so memorable." MB
Hi Tara; I apologize for the long delay in sending out this appreciation note for putting together a wonderful tour for our group to New York City Aug. 31 - Sept. 4th. We are so pleased with all the attractions we visited and a bonus of having the greatest guide we could imagine - Chris Lucas.
Chris's voice projected so well that even when we were on the walking Lower Manhattan Tour everybody in the group could hear what he had to tell us. Chris knows his History and made it so interesting the entire group just loved him. Tara, he is a great asset to your Organization - I just wish I could have a tremendous guide like him on all our International Tours. Like I told Chris, I have organized and customized tours for 26 years and he has been by far among one of the greatest Guide's we had throughout our World Tours.
I really appreciated the variety of Attractions you booked for us plus the location of the Hotel, Sheraton of New York, was absolutely the best, ideal for walking so close to so many places. The group fell in love with Tavern on the Green - what a lovely place ~ sad to think this beautiful property will all be changed soon. The logistics of the trip all fell into place just like a time clock including our Coast to Coast Mini Bus always showed up just as scheduled. I can't give you the credit for this; but the weather was perfect sunny days with low humidity - ideal vacation touring weather.
Our tour out to Long Island Wineries was a nice break from the big City life, the owners of Harbe's Family Farm and Baiting Hallow Farms were wonderful host - we all felt so welcome, it was another great experience. Martha Clara Vineyards obviously were not in tune for hosting a tour group. We all felt so sorry for the young man who offered the sampling of wines - he was very in-experienced and was probably put in this position for our group without any previous training. All though we all liked the place and the lunch was very good.
All in all on a scale of 1-10 (with 10 being the highest) I would rate this trip a 9+ for sure. I would like to also add that the New York people were very helpful and friendly as we were walking around and needed a little guidance as to where we needed to go to find something or help on the Subway - overall Tara it was a great experience and we thank you for your professional planning. Sincerely yours,"
JB, Group Coordinator, Butler Tours
"We just got back from NY and Spring Break. Everything went absolutely wonderful. This was my first trip to NYC and it was more than I had expected. All the dining arrangements went very smooth. We were about an hour late to MARS 2112 but encountered no problems since we kept in touch with them. The students really enjoyed the singers at Ellen’s Stardust Diner. Bubba Gumps’s waiters did a Trivia game and gave out small prizes. Did not see much of Ellis Island because it was packed and we ate just in time to catch the ferry back to the main land. The Hard Rock Café’s ambiance and food was excellent. The food and service at all the restaurants was great.
Thanks again for all your assistance in making this trip a success for our students."
MC, Key Biscayne, FL
"you are soooooo efficient!!!!"
"Hi Tara, in the Name of our Group I would like to thank you again for the wonderful arrangements you made for us in NY. Everything went perfect!!! Your selections of Sights, Restaurants etc. were great! The Buses always on time, a great Guide and friendly Drivers. Your preparations and documents were excellent! With many thanks." Rurik
"Tara, I want you to know your company’s services resulted in an outstanding NYC experience for our group. Purchasing our tickets via NYCVP was
extremely helpful and you were consistently friendly and patient when answering my numerous questions. Thank you!" LK
"Hi Tara, George was fantastic and the students enjoyed the tour enormously. Thank you and your organisation for the tour. We learned a huge amount and also enjoyed the experience. When we return we will use you again! Once again thank you, New York was fab!" SF, United Kingdom
"I just wanted to let you know that the report back from the Watertown high school group's leaders was that it was a highlight of their trip!
Thank you again for the excellent job you did in helping me arrange the Top of The Rock Tour. I will definitely keep your address on file and work with again in the future! Have a great day Tara!" LH, Tour Coordinator
"Hi Bethany! I actually worked with you before, a few years ago. There was a group of us (9) including my mother and 4 year old. We had an absolute blast, and loved how easy you made it for us. I now have a smaller group interested in going, and I said it had to be this time of year. Anyways, I was just kind of trying to get some pricing in mind so I could give everyone a heads up... We wanted to do the same as last time, the show and brunch at Tavern On the Green. I would appreciate any suggestions you have. Thanks." AM
"Hello, I took a tour of Liberty & Ellis Island on Tuesday, April 22, 2008 and Chris Lucas was my groups tour guide. Throughout the entire tour I kept thinking that Chris had done these tours for years since he was soooooo knowledgeable, interesting and entertaining. To my surprise when we asked how long he had been doing these tours he said it was his first day! He was non-less short of spectacular. I have gone on many tours, but he was undoubtedly the best tour guide I have had the pleasure to be in company with. Please give him my many thanks for a great time!"
"They were very pleased with Rosie O'Grady's!! Surprised with the choices and pleased with service. They would have liked a vegetarian choice but accommodated the group by removing shrimp from the pasta choice. All in all they loved it. Thank you again for all your help and giving them wonderful weather also!!"
DS, Sullivan's Custom Tours, L.L.C.
Thank you, on behalf of Endicott College, for your wonderful tour of lower Manhattan and Ground Zero yesterday. As occurred last year in our tour with you, the students' understanding of 9/11 and the history of lower Manhattan were enriched by their conversations with you.
In class today we asked the students what they will remember the most about the trip and how the trip impacted their understanding of September 11th. Many of them said that your words, history, and information made the difference to them. For instance:
I really enjoyed our tour guide’s narration to our walking tour because it really brought together what we could physically see that remained/was being built, while attaching a personal side to the explanations, as well as more historical aspects of the city.
Hearing Jonathan’s personal stories about how his life changed after 9/11 gave me a deeper understanding of the impact of 9/11. He described what streets were closed, how he couldn’t leave his apt, and his feelings shortly after 9/11.
Just hearing our guide talk about how certain streets were blocked off, and how the fact that life is pretty normal around Ground Zero now affected me. It was strange to think how normal life is there now.
Jonathan’s story of how his view on the building from Battery Park has changed because he associates it with seeing it on the news when the planes hit really impacted me.
Thank you, once again, for your attention to detail and excellent communication before the tour and throughout the day. The students and faculty alike will remember it always."
Dean, School of Education & Coordinator, Endicott Scholars Program
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